Frequently Asked Questions (FAQ)
What is the Class Action Investigation Against Coles and Woolworths Over Alleged Misleading Discount Claims about?
Gerard Malouf & Partners (GMP Law) have initiated a class action investigation against Coles and Woolworths for allegedly promoting specially marked products with false discounts, claiming the price reductions were misleading or non-existent.
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The investigation follows the proceedings commenced by the ACCC against Woolworths and Coles for allegedly breaching the Australian Consumer Law by misleading consumers through discount pricing claims on hundreds of common supermarket products between February 2022 and May 2023.
Do I have a claim and am I a group member?
The class action is on behalf of everyone who bought the discounted products from Coles and Woolworths which were marked as ‘Prices Dropped’ and ‘Down Down’ in Australia, in a store or online between February 2022 and May 2023 and suffered a loss.
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GMP Law will be seeking a refund for consumers of the price differential between the alleged illusory pricing and the original price.
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Please enter your details here ( Coles Registration | Woolworths Registration ) and our team will keep you updated on our investigations.
Do I need to register to be a part of the proposed class action?
We strongly recommend you register to be kept informed of the progress of the investigation and if and when any proceedings may commence.
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If you do not register your with GMP Law, we will not be able to contact you to tell you about the commencement of the proceeding and any interests that you may have in the proposed class action and the progress of the class action.
Is there any financial risk in registering?
No, there is no financial risk to you in registering with our law firm.
What will it cost me?
We propose to bring the class action on a 'No Win-No Fee' basis. This means we will not charge any professional legal fees or out-of-pocket expenses until the matter is successful.
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We also at this time do not intend to ask you to sign a litigation funding agreement or a conditional costs agreement as we intend to seek a Solicitor’s Common Fund Order as a percentage payment approved by the court if this matter is successful.
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We presently intend to commence proceedings in the Federal Court of Australia.
How much compensation can I get?
At this stage, we are not able to determine how much compensation each group member may receive from the proceedings.
I don’t have any receipts from Coles and Woolworths, can I still register?
We encourage you to register your interests in the class action even if you aren’t sure. As the investigation progresses, we will be more readily able to identify your eligibility in the proposed class action.
Where is your privacy policy?
You can access our Privacy Policy here.
Any further questions?
If you still have questions about the proposed class action, please email us at: ColesClassAction@gmp.net.au or WoolworthsClassAction@gmp.net.au
You can contact GMP Law for more information at no out-of-pocket cost!